Domestic Shipping
We ship within the European Union (EU) and internationally. Shipping fees are calculated at checkout based on the delivery location.
International Shipping
Customers with shipping addresses outside of the EU are responsible for all duties, import taxes, and brokerage fees. These costs are not included in the shipping/handling charges. Customs duties and taxes vary widely from country to country, and it is the customer’s responsibility to check with their local customs agency for details regarding specific costs. Any duties and taxes applied to an order will not be refunded in the case of return or refusal of the shipment.
Non-Refundable Fees
Shipping costs, customs duties, and import taxes are non-refundable. If a shipment is refused by the customer, the cost of the original shipping, any brokerage fees, customs duties, taxes, and return shipping charges will not be refunded.
Standard Delivery Time
Our standard delivery time is 10-22 business days (Monday-Friday). Once your order is shipped, you will receive an email with a shipping confirmation and tracking number. You can track your package within 48 hours.
Express Delivery
We offer express delivery to most countries. For an extra fee, you can choose the express delivery method before finalizing your order. Delivery is typically 1-3 business days (Monday-Friday). Ensure your mobile number is included at checkout so that FedEx or DHL or other logistics partner can contact you if needed. Once your order is shipped, you will receive an email with a shipping confirmation and tracking number. You can track your package within 48 hours.
Late Deliveries
If your package has not arrived within 22 business days after you received your shipment confirmation email, please contact our customer service team at info@racingpeaks.com for assistance in locating your package.
Damaged Package
If your package arrives damaged but the items inside are intact, you may still return the products. Please rewrap them securely using different packaging. While we are not liable for damage to the external shipping packaging, please report any damage to the goods themselves immediately.
Several Orders in One Package
In some cases, multiple orders may be shipped together. If this applies to your order, you will be informed in your shipment confirmation email.