(Effective Date: October 1, 2024)
At Racingpeaks, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website. By interacting with our services, you agree to the practices outlined in this policy. Please review it regularly as we may update it to reflect changes in our practices, services, or legal requirements.
1. Personal Information Collection
We collect personal information you voluntarily provide, including but not limited to your: Name, Address (billing and shipping), Telephone number, Email address, Payment information (processed through a secure third-party payment processor, Purchase history and preferences
This information is used to process your orders, provide customer support, and improve your experience with Racingpeaks.
2. Use of Personal Information
Your personal information is used for purposes such as processing and fulfilling your orders, communicating with you regarding your purchases and customer service inquiries, customizing your experience on our website, informing you of promotions, new products, or updates, only if you have opted-in to receive marketing communications.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience, customize content, and analyze website traffic. A cookie is a small data file placed on your browser that helps Racingpeaks recognize you when you return to our site. Cookies do not collect personal information unless explicitly provided by you. You can disable cookies through your browser settings, but this may limit some functionalities of the site.
4. Third-Party Services
We may share personal information with trusted third-party service providers who assist us with order fulfillment and shipping, payment processing, data analysis and customer research, marketing communications and advertising, website hosting and development.
These service providers are contractually obligated to protect your information and use it solely for the purposes we specify.
5. Legal Compliance and Disclosures
We may disclose personal information to comply with legal obligations, such as in response to court orders, subpoenas, or other legal processes. Additionally, we may share personal data if it is necessary to protect the rights, property, or safety of Racingpeaks, our customers, or the public, enforce our terms and conditions, prevent or investigate potential fraud or security issues.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, please note that no method of electronic storage or transmission over the internet is completely secure.
7. International Data Transfers
If you are accessing our website from outside your country of residence, please note that your information may be transferred to and processed in countries with different privacy laws. By using our services, you consent to the transfer of your personal data as outlined in this policy.
8. Your Rights and Choices
You have the right to access the personal information we hold about you, correct or update your personal information, request the deletion of your personal data (subject to legal and business retention obligations), opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails or contacting us at info@racingpeaks.com.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete it as soon as possible.
10. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, legal obligations, or industry standards. Any changes will be posted on our website with the effective date of the updated policy. If the changes are material, we will notify you via email or through a notice on our website.
12. GDPR Compliance (for EU Users)
If you are located in the European Union (EU), you have specific rights under the General Data Protection Regulation (GDPR) concerning your personal data. Racingpeaks is committed to processing your data in compliance with these regulations.
12.1 Your GDPR Rights
As an EU data subject, you have the following rights:
Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You can request that we correct any inaccuracies or incomplete information.
Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data, where legally permissible.
Right to Restriction of Processing: You can request the restriction of processing your data under certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability: You can request a copy of your data in a structured, machine-readable format to transfer it to another service provider.
Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes, or under certain circumstances, to other processing based on legitimate interest.
Right to Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw this consent at any time.
12.2 Legal Basis for Processing Personal Data
Under GDPR, we process personal data based on one of the following legal grounds:
Performance of a Contract: When processing is necessary to fulfill the contract with you (e.g., to process and deliver your orders).
Legitimate Interest: We may process your data where we have legitimate interests to do so, as long as it is not overridden by your data protection rights (e.g., fraud prevention or improving our services).
Consent: Where you have given clear consent for us to process your personal information for a specific purpose (e.g., marketing communications).
Compliance with Legal Obligations: We process personal data to comply with legal obligations (e.g., record-keeping for tax purposes).
12.3 Exercising Your Rights
If you wish to exercise any of your GDPR rights, please contact us at info@racingpeaks.com. We will respond to your request within one month, as required under GDPR. Please note that we may ask you to verify your identity before responding to any requests regarding your personal data.
12.4 Lodging a Complaint
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority. For more information, please contact the supervisory authority in your country.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us by info@racingpeaks.com
By continuing to use our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.